In-stock items usually ship out within 1-2 business days

We offer ground shipping 3-5 days or faster priority shipping 2-3 days

Once shipped, you'll receive an email with tracking details and the carrier information.

Currently, we only ship within the US and Guam. We hope to expand our shipping reach in the future!

Due to our platform's policies, we have to ship to the address provided at checkout.

If your tracking shows "delivered" but it's missing, please allow 24 hours for delivery. Also, check with neighbors or household members who might have received it for you. If it's still not found, contact Customer Support and after a quick investigation, we will set up a reshipment of your order at no cost.

If something's not right with your order, don't hesitate to contact Customer Support, and we'll help you resolve the issue and if needed, reship your order to you.

Unfortunately, we cannot accept returns for used items due to hygiene and safety reasons. However, if you encounter any issues with your Hydrapeak product, please contact our customer service team for assistance.

We apologize for any inconvenience. Please contact our customer service team within 30 days of receiving your order, and we will be happy to assist you with a replacement or refund.

We accept returns for unused and unopened items within 30 days of purchase. Please ensure that all packaging materials and accessories are included and intact

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with further instructions on how to proceed with the return process. Please note that return shipping is not refundable.

Our Hydrapeak drinkware is designed to withstand normal wear and tear with proper care. However, if you encounter any issues with your product, please contact our customer service team, and we will do our best to assist you with a solution.

Unfortunately, we cannot accept returns for personalized or custom-engraved items unless they arrive damaged or defective. Please double-check all personalization details before placing your order.

Once we receive your returned item, please allow up to 5-7 business days for processing. Refunds will be issued to the original form of payment used for the purchase.

All Hydrapeak products are backed by a limited lifetime warranty against manufacturer's defects for the entire lifespan of the product. Should any eligible product be found defective under normal and appropriate use, Hydrapeak will provide a replacement.

If your product exhibits any defects due to manufacturing issues, we will repair or replace it at no cost to you.

Our warranty does not cover consequential or incidental damages resulting from product use or malfunction. Additionally, normal wear and tear, as well as damage caused by abuse, misuse, neglect, or unauthorized alterations, are not covered.

To initiate a warranty claim, please fill out the Warranty Claim Form. Please allow 24-48 hours for a response from our team.

A: Yes, our warranty is only applicable to the original purchaser of the Hydrapeak product and is non-transferable. Additionally, we reserve the right to determine the validity of warranty claims and to provide remedies at our discretion.

Our warranty is valid only for products purchased directly from Hydrapeak or authorized retailers. Purchases from unauthorized sellers are not covered under this warranty.

A: If you have any questions about our warranty policy or need assistance with a warranty claim, please contact our customer service team

All our lightweight bottles feature a double-walled, vacuum-insulated design with copper lining, ensuring your beverages stay cold for up to 24 hours and hot for up to 12 hours.

We provide interchangeable lids that are completely leak-proof, ensuring spill-free hydration no matter the type of bag they're carried in.

This bottle is free from bisphenol compounds such as BPA, BPS, and BPF. Cheers to that!

The cups are technically dishwasher safe, but we highly recommend hand-washing them to preserve their finish. Meanwhile, the lids can be safely washed on the top rack of the dishwasher, and the straws can go in the silverware bin for cleaning. For your convenience, all parts are top-rack dishwasher safe.

Hydrapeak products are crafted with simplicity and easy maintenance in mind. Lids: All lids are dishwasher safe on the top rack and designed for effortless cleaning. To ensure thorough cleaning, remove the spout gasket. For reaching into smaller spaces, a sponge or straw brush can be utilized. Straws: Simply place the straws in the dishwasher's silverware bin for hassle-free cleaning.

Hydrapeak bottles are perfectly sized to fit standard cup holders with ease. For those with vehicles featuring oversized cup holders, rest assured that Hydrapeak water bottles also fit into these larger compartments. Our adaptable design ensures stability and convenience, even in larger cup holders, eliminating concerns about spills or awkward positioning while enjoying your favorite beverage on the go.